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Can a local IT provider cover your nationwide needs and provide you with the service and coverage you need?

November 27, 2023

When it comes to whether a local IT provider can cover your nationwide needs and provide you with the service and coverage you need, there are a few factors to consider. Firstly, it’s important to note that the capabilities of a local IT provider can vary greatly. Some local providers may have the resources and expertise to handle nationwide needs, while others may be more limited in their scope. It’s crucial to thoroughly research and evaluate the capabilities of any potential provider before making a decision. One advantage of working with a local IT provider is their proximity to your business. This can make it easier for them to provide on-site support and quickly address any issues that may arise....

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What are the potential uses for AI in a company and can you trust it?

October 17, 2023

Is AI really safe to use? When it comes to potential uses for AI in a company, there are numerous possibilities. AI can be utilized for tasks such as automating repetitive processes, improving customer service through chatbots, analyzing large amounts of data for insights, enhancing cybersecurity measures, and even assisting in decision-making processes. Automation Uses For instance, in the realm of automation, AI can be employed to streamline workflows by taking over mundane and time-consuming tasks. This allows employees to focus on more strategic and creative endeavors. Additionally, AI-powered chatbots can provide instant and personalized customer support, improving customer satisfaction and reducing the workload on human agents. Analyze Data AI’s ability to analyze vast amounts of data quickly and accurately...

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Is the premise phone system dead?

June 7, 2023

Is the premise phone system dead? Once upon a time businesses had the only one choice for a phone system.  Direct to the Telco (AT&T).  Let’s look at the changes over the years of the Private Base Exchange (PBX). Old Fashioned PBX: Then AT&T started producing the PBX that put some of the telco’s equipment in the local business. A traditional PBX phone system is a type of telephone system that connects an office to the PSTN (Public Switched Telephone Network). The traditional phone system is used for analog-based telephone networks. Traditional PBX systems are used in large business environments with multiple lines, and they require a dedicated phone line for each extension.  These were connected via T1 technology back...

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Cyber Insurance from an IT Perspective

May 3, 2023

 For those of us that our tech geeks (ok, IT Professionals), we tend to look at all of the technical things we can do to protect our organizations from the cyber criminals out there:    We set MFA (Multi Factor Authentication)  We turn on EDR (End Point Detection and Response)  We enable email scrubbing  We set up the best firewalls  We implement cyber security education for everyone  We do xxx, yyy and keep going! The issue all it takes is ONE mistake and all of the hard work appears to go down the drain!  So what are the key areas we should focus on to make sure that if we do have a breach we do NOT lose the claim!   FAILURE...

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