For this Support Desk Team Lead, Hybrid Remote/In-Office Position
we’re searching for a hard-working, technology-loving candidate to join our friendly support team passionate about providing service excellence and building positive client relationships. Are you the organized one who manages the schedules and keeps things running smoothly at your home or office? Do you wear all the hats and juggle all the balls? Do you have a knack for technology and learning applications? Do you enjoy documentation and reports, and burn through a pile of paperwork like nobody’s business? If this sounds like you and you’re looking to join a vibrant, growing MSP who offers training opportunities and boasts internal advancement with numerous long-time employees, we are looking for you!
Ideal candidates will be highly organized and detail-oriented, have a background that includes scheduling and managing multiple priorities, demonstrate excellent customer service skills, possess above-average technical skills, and have the confidence to oversee a small team.
We are an EOS-based company who values transparency and honesty within our staff. While your organizational capabilities, ability to juggle priorities, and passion for technology are critical to your success in this role, we equally value your commitment to service, teamwork, and professionalism. We look forward to an opportunity to welcome you to our team!