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Legal IT Services

You Manage the Motions.
We’ll Take on the Technology.

Law firms face two constant profitability pressures – keep clients happy and keep costs down. Technology plays a key role in handling both, with practice management systems, online research tools, unified communications, private networks, CRM, and much more. Some firms have a technology profile that can justify maintaining a large and expensive internal IT organization. Others, mainly smaller and boutique firms, have only a fraction of that infrastructure. For them, the investment, and its TCO, can’t always easily be justified. For these smaller and boutique firms in Grand Rapids, Kalamazoo and across West Michigan, outsourcing to Fusion IT for legal IT services is an affordable alternative.

We help law firms reduce the cost of buying and managing technology, from strategy and planning to full outsourced IT management.

Does your business need IT support?
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LEGAL IT CHALLENGES

In-House vs Outsourced

Client Relations

Your clients interact with your business technology systems every day. From phone systems to video conferencing, and from account management to sharing documents. How well your technology supports those interactions drives client perceptions of your firm.

Performance

Time is valuable to you and your clients. No matter what systems you use – case management, research, unified communications, and others, inconsistent performance or complete downtime is a big hit to your bottom line.

Mobility

Your team is in meetings or out of the office much of the time. They compensate for that with mobile devices to make decisions and collaborate anytime and anywhere. Those devices have to be constantly connected to your network, as well as identified, inventoried and monitored.

Security

When you become a mobile firm, you open an even wider door to security risks. One hacking event, one lost phone  or one instance of lost client data can (and likely will) batter your reputation. Your technology has to be bulletproof. It’s a full-time job for experts to guard against risk.

Costs

You face three costs. First is the capital cost of owning and licensing technology. Second is the operational cost of keeping that technology operational. Third is the opportunity cost you risk when your technology goes down.

Benefits of Our Legal IT Services

System migrations
Server & network monitoring
Security solutions
Encrypt email
Help desk & onsite support

IT consulting services
IT Law firm applications
Web hosting services
Content management systems (CMS)
Disaster recovery

Government regulation compliance
Project management
Provide reports & frequent process reviews
VoIP phone services
Manage backups

Applications We Support

  • Citrix
  • Client Profiles
  • Double Time (The FUND)
  • Exchange
  • Juris
  • LexisNexis
  • QuickBooks
  • SharePoint/EDM
  • Thomson Elite
  • Thomson WestLaw
  • Time Matters
  • Timeslips