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Non-Profit IT Support

You Manage the Mission.
We’ll Take on the Technology.

The non-profit organization (NPO) is the poster child for “do more with less.” With a fundamental goal of reinvesting every dollar earned back into the NPO, it’s imperative that every part of the operation is as lean and as efficient as possible. You have many different people to serve: the people you help, the partner organizations you work with to help them, the donors that help you pay for it, and others. You use technology to make it more productive, more available, and more cost-effective.

All of that technology needs people to keep it running. Applications have to be installed, updated and tested to ensure they integrate with all your existing software. Hardware goes through the same process. Each desktop, server, appliance or whatever it might be has to be expertly installed, maintained and repaired. Networks are in the mix: you’re sending critical and sometimes privacy-protected data that has to reach its destination fast and without error or attack.

Since founded, Fusion IT has been providing IT support for non-profits and charities in Grand Rapids, Kalamazoo and across West Michigan reduce the cost of buying and managing technology. We offer managed services that range from strategy and planning to complete outsourced IT management.

Does your business need IT support?
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NON-PROFIT IT CHALLENGES

From workforce management to networked collaboration, and from reaching the people that need services to those that help pay for them, the IT profile of the NPO is a complex weave of technologies and services. Fusion IT provides the experienced, committed expertise to establish and maintain the right mix of hardware, software, networks and data for your NPO.

In-House vs Outsourced

Quantity & Quality

Non-profits must use technologies (including cloud, social and mobile technologies) to increase the quantity of clients served and improve the quality of services provided.

Cost Reductions

Non-profits must take full advantage of the technologies that reduce the cost of services and the time it takes to communicate information internally, to the people you help, and to the stakeholders who support the work it does.

Modern Technologies

Delivery channels for programs and services are exploding, nowadays encompassing websites, email, mobile, social, and other technologies.

Collaboration

Collaboration is key to managing both resources and money. Sharing files, schedules and contact information through technology streamlines the operation, reduces the workload for your staff and volunteers, and saves money.

Benefits of Non-Profit IT Support

Protect donor information
Email hosting
Disaster recovery
Manage desktops, networks & servers

Government privacy laws compliance
Backup servers
Update software
Integrate technology with organization objectives

Manage firewalls
Increase network & server security
Prevent system failures
Reduce time worrying about IT

Applications We Support

  • Windows, Mac OS, Linux
  • Microsoft Exchange
  • Microsoft SharePoint
  • E-commerce
  • Office 365 Non-Profit
  • Donor Pro
  • Donor Perfect
  • Blackbaud
  • NeonCRM
  • Intacct