Most of us have at least heard that an ounce of prevention is worth a pound of cure. In other words, proactivity is pretty much always the better strategy. Despite this, we’ve observed that many businesses still avoid investing in their IT until something breaks—the exact opposite of proactivity—and wind up losing in terms of downtime, recovery time, and reputation, along with the financial implications these factors introduce.
This is precisely why we’ve designed our services to serve as preventative measures against the root causes of downtime, helping you be more proactive and reduce overall costs.
We Get It… Change Can Be Scary
Resistance to change is nothing new, especially when it comes to tech. If you’ve ever heard the term “Luddite” used to describe someone opposed to new technology, it may interest you to know that the Luddites weren’t actually opposed to new tech in and of itself. They were more opposed to unsafe machines causing high rates of unemployment within the textile industry.
It was less about the technological innovation textile mill owners embraced and more about how the change wasn’t properly managed, causing harm to workers through disruption… not unlike how unmanaged IT can today.
Not Changing, However, Gets Scarily Expensive
If your business is still operating on a more break/fix strategy, either independently or by calling in an external professional’s assistance when you deem it necessary, even a small problem can quickly snowball into a big, costly affair. Consider it:
- Financially speaking, you not only need to pay for the repair itself, but the downtime also eliminates your incoming cash flow.
- In terms of your operations, downtime harms customer service, leading to missed deadlines and delayed transactions.
- In terms of security, reactive IT support can easily allow vulnerabilities to remain open for months, inviting a crisis.
All of these outcomes are actively bad for your business, making some degree of forward motion key to your success.
Working with the Right Team Makes Proactive Change a Breeze
You want someone in your corner who will take the initiative to understand your needs and help you adapt your strategy to be more effective. That’s the mission we undertake with each and every one of the businesses we work with as the premier IT providers in Grand Rapids.
We accomplish this mission by focusing on three factors:
Our services are built around network monitoring and maintenance, not cleaning up messes. By using today’s technology, we monitor our clients’ networks to keep an eye out for any signs of emerging issues. Our automated patching and preventative maintenance helps eliminate the smaller problems before they grow into full catastrophes.
Our services are also designed to make us your strategic partner. Some providers, especially in the past, focus primarily on fixing problems that are already impacting operations. We focus on ensuring your IT works to advance you toward your goals, so you can get more out of it.
Our services also help you keep track of your budget and its costs. Because our services are ongoing and framed as subscription-based, you know how much your services will cost each month. This makes it far easier to manage your budget and keep things running smoothly over time.
Stop Thinking About IT as a Cost: It’s an Investment
If you choose to obtain IT support from a proactive provider like us, you’re choosing to dedicate resources to ensure your business can perform profitably. Why wait any longer to make the choice?
Reach out to us at (616) 828-5360 to learn more about the support we can provide to your business.