Many business leaders currently implement artificial intelligence at every opportunity. However, automating an inefficient process does not make it valuable. It simply accelerates the rate of inefficiency and hides operational waste. Before implementing new technology, business processes must be simplified.

I was having a conversation with an old friend the other day—let’s say his name was Dave. Dave is a smart, capable guy who was recently hired as the first-ever internal IT Director for a rapidly growing company. When he got the job, the business owner was thrilled. The company had finally reached the milestone […]

Imagine if, today, your business’ billing department received a message from one of your primary vendors. Its branding is flawless and the one is both professional and polished. It states that your vendor has changed banks, and they are requesting that your upcoming invoice should be wired to a new routing number. Would your accountant […]

Traditional business networks relied entirely on perimeter defense. Organizations configured a centralized firewall, issued user passwords, and assumed that any traffic originating inside the physical office network was inherently safe. That strategy fails to protect modern operations.

New artificial intelligence tools are released frequently, promising increased organizational productivity. Leadership teams often implement these platforms quickly, only to find that employees stop using them within six months. New technology must address a specific operational inefficiency to be effective. Use this five-question framework to determine if a new software tool justifies the investment. If […]

Managing a business means tracking hundreds of different online accounts. Cybersecurity best practices expect unique, complex passwords for every single one. That is a massive ask. Recently, data from NordPass showed that the average number of passwords a person manages actually dropped, falling from 170 down to 120. On the business side, that number shrank […]